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Moving In and Handover: To ensure a smooth start, tenants must announce their arrival in St. Gallen at least one week in advance. Please note that keys are to be collected at the reception of one of our local partners after your booked appointment. Whi...

Obligation to Report: You are required to report any damage immediately. You will be held liable for any consequential damage caused by failing to report a defect (e.g., a small leak becoming a major mold issue). Quick Report via QR: Use...

Where to find the mailbox key: Upon arrival, you will usually find the letterbox key inside your apartment. While it often hangs on a key hook near the entrance, its exact location can depend on the habits of previous residents-it is quite common to fi...

General Waste: In Switzerland, you cannot just use any plastic bag for your general trash. You must use official, taxed garbage bags (commonly called Gebührensäcke). The cost of waste disposal is included in the price of these bags. What...