# Care, Costs & Repairs

<table border="1" id="bkmrk-obligation-to-report" style="border-collapse: collapse; width: 100%; height: 2156.6px;"><colgroup><col style="width: 49.881%;"></col><col style="width: 49.881%;"></col></colgroup><tbody><tr style="height: 293.223px;"><td style="height: 293.223px;">#### **Obligation to Report:** You are required to report any damage immediately. You will be held liable for any consequential damage caused by failing to report a defect (e.g., a small leak becoming a major mold issue).

</td><td style="height: 293.223px;">[![Obligation to Report.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/obligation-to-report.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/obligation-to-report.png)

</td></tr><tr style="height: 255.176px;"><td style="height: 255.176px;">#### <span data-path-to-node="4,2,1,0">**Quick Report via QR:** Use the QR codes located in your room and common areas. Reports go directly to our Facility Department for fast processing.</span>

</td><td style="height: 255.176px;">[![Quick Report via QR.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/quick-report-via-qr.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/quick-report-via-qr.png)

</td></tr><tr style="height: 268.086px;"><td style="height: 268.086px;">#### **Facility Service:** Reachable Mon–Thu via <service@homestay-ag.ch>. Repairs by our team or external partners may also take place on Fridays.

</td><td style="height: 268.086px;">[![Facility Service.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/facility-service.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/facility-service.png)

</td></tr><tr style="height: 234.043px;"><td style="height: 234.043px;">#### **Small Items:** Small items (such as broken plates or glasses and burnt cookware) must be replaced immediately and at your own expense in the event of loss (e.g. bed sheets) or damage caused by your own negligence.

</td><td style="height: 234.043px;">[![Small Items.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/small-items.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/small-items.png)

</td></tr><tr style="height: 201.973px;"><td style="height: 201.973px;">#### <span data-path-to-node="4,5,1,0">**Lifespan &amp; Wear:** Normal Wear and Tear: If a piece of furniture or an appliance has reached the end of its lifespan, Homestay AG Schweiz will cover the replacement costs.</span>

</td><td style="height: 201.973px;">[![Lifespan & Wear.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/lifespan-wear.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/lifespan-wear.png)

</td></tr><tr style="height: 234.043px;"><td style="height: 234.043px;">#### **Major Damages:** In case of fire or water damage, an expert from the building insurance company will be involved. In cases of personal fault, the insurance may seek recourse.

</td><td style="height: 234.043px;">[![Major Damages.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/major-damages.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/major-damages.png)

</td></tr><tr style="height: 234.043px;"><td style="height: 234.043px;">#### <span data-path-to-node="4,7,1,0">**Personal Liability:** For damages caused by personal fault, you can pay invoices directly or forward them to your private liability insurance. Please check your individual deductible beforehand.</span>

</td><td style="height: 234.043px;">[![Personal Liability.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/personal-liability.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/personal-liability.png)

</td></tr><tr style="height: 201.973px;"><td style="height: 201.973px;">#### <span data-path-to-node="4,8,1,0">**Inventory Check:** Upon move-out, everything must be present as defined in your handover protocol. Please check the inventory list well in advance of your departure.</span>

</td><td style="height: 201.973px;">[![Inventory Check.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/inventory-check.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/inventory-check.png)

</td></tr><tr style="height: 234.043px;"><td style="height: 234.043px;">#### <span data-path-to-node="4,9,1,0">**Final Handover:** A joint inspection takes place before move-in and move-out. Replace missing items beforehand to avoid extra costs. You must inform Homestay AG Switzerland about any such replacements.</span>

</td><td style="height: 234.043px;">[![Final Handover.png](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/scaled-1680-/final-handover.png)](https://docs.homestay-ag.ch/uploads/images/gallery/2026-04/final-handover.png)

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